![]() ![]() An additional 10 panic buttons were also provided to ensure that engineers, bell staff, minibar attendants, and room service workers have their own personal ESD when in remote areas, including stairwells and loading docks. As such, in April React Mobile went back to the Sofitel Chicago Magnificent Mile and installed 451 additional beacons property wide - from service elevator landings (of which some double as linen closets) and public restrooms to the fitness center and all meeting rooms - to supplement HotSOS and provide additional coverage around the property for more employees. Newly effective State of Illinois legislation under Article 5 of the Hotel and Casino Employee Safety Act now requires hotels to equip all employees working solo with no other employees present in a guestroom or restroom, or on a casino floor, with an ESD. If the paired React Mobile panic button is pressed, it sends an alert from the person assigned smart device to the React Mobile Dispatch Center pinpointing his or her exact location with the data location information from the HotSOS Housekeeping app, and the appropriate emergency contact is then dispatched to provide help. The process is repeated until the attendant’s daily task list is complete. Once cleaned, the room status is updated in the app. Next, the employee receives a room assignment, and enters the cleaning status into the HotSOS Housekeeping App. When a housekeeper begins a shift, he or she is assigned a smart device (Android or iOS phone or tablet) by management to facilitate daily tasks, along with a small wearable React Mobile panic button that is paired to the smart device. By pairing React Mobile’s Bluetooth® Panic Button to employee devices running both the Amadeus HotSOS Housekeeping App and the React Mobile Hospitality App and paying a software subscription, the hotel can leverage HotSOS Housekeeping location data to pinpoint an employee’s location in the event of an emergency. ![]() The 415-room downtown luxury hotel selected React Mobile ― the leading hotel panic button platform ― to comply with Chicago’s “Hotel Workers Sexual Harassment Ordinance” requiring them to equip all employees working alone in guestrooms and restrooms with panic buttons. One such property benefitting from the joint technology solution is the Sofitel Chicago Magnificent Mile. The integration between the Amadeus HotSOS Housekeeping platform and the React Mobile panic button solution is aiding hoteliers in creating safer work environments by leveraging innovative technology. SeptemTogether React Mobile and Amadeus are making it easier for hoteliers to adopt and implement municipal and state mandated employee safety devices (ESDs). Joint technology users say the integrated solution is helping to make their properties safer for all employees and it is helping operations run more smoothly
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